I had been fortuitous enough for being on board American Airways Flight #32 (LAX – JFK) on labor working day….my partner And that i were being seated separately…we had a death while in the family members and were being intending to nyc for the funeral…….
I am a 100 percent disabled veteran that has saved her money for around sixteen months spending inside a family vacation club to go on a cruise from PR round journey for the Caribbean with my son who I wont be seeing for a long time due to a job he chose to consider. I purchased a aircraft reservation when US Airways was in company but an individual in the company established it around acquire my flights and also to steal my funds. They switched it out to American Airways Nevertheless they changed the 6 digit file locator 3 instances. It should not have changed but only two times they usually moved it from NYC to PHL. They did this simply because the one who ruined my cruise is from PHL. Bronwyn Westraad is supposedly an employee of Disney Cruise Line and she contains a cellphone. She lied to Absolutely everyone and claimed which i experienced a discussion together with her. I just informed her on voice mail to phone me simply because another person stated that they ended up cancelling my cruise. they gave no reason. I am 55 several years aged and I have a fixed profits. They canceled my cruise and not using a motive. They didn’t like that I discussed that it was way too risky to try and arrive at Grenada on one/12 leaving on one/ten that you just would have to head to quick and you cant do it Hence the captain looked at the mapping I Acquire given that they altered the itinerary so the ship goes to Barbados to start with after which to Grenada.
Luis not just received us over a flight but update to top quality. This was a major handle for us. The flight range was AA2386 just in case I spelled Luis’s past identify Completely wrong.
I not long ago flew an Embraer aircraft from Dallas to Tyler (flight 2746 on December 29th, 2015.) For the reason that Embraer is a little airplane with minor leg home, my knees were being embedded in the seat back again before me, and it had been triggering soreness for me as well as the passenger in that seat. I requested the stewardess (“Ellen) if I could go towards the exit isle, where by there was much more place. Once i asked she claimed: “We're going to complete counting heads right before we start off enjoying musical chairs.†When she completed counting people today, I went in advance and moved to at least one of two OPEN seats in the exit isle–I didn’t request her again thanks to her rude response The 1st time. Ellen arrived in excess of the public handle process: “Did you move to the exit isle? Return to your seat.†I went back again immediately. She ongoing on the PA: “There can be a $ten,000 high-quality, and I am not going to spend it.
be there? After which you can NO spot for them to stay til early morning!! I hope There is certainly some compensation for me in this case. I used to be really unsatisfied Together with the way American Airways taken care of my flight.
I’m no absolutely sure who to send out this information to…This can be the only e mail I could locate. I felt that eighty five% from the agents Functioning in between LGA and JFK among eight/nine and eight/ten were incredibly unfriendly. My spouse and I were scheduled to fly from LGA to CMH 8/9 around the 6pm flight. Resulting from temperature it absolutely was delayed and after sitting down around the Tarmac for more than two hrs was ultimately xld. Understandable. I will say the flt employees was very accommodating, helpful and enjoyable. Nonetheless once we waited in line we were eventually handed new boarding passes with almost nothing stated by the man putting on a vest that said “supervisorâ€â€¦he did say this is the 1st and only alternative (eight/10 at 815pm). We took it and stayed with the airport to determine about standby solutions the next early morning when gate brokers returned. In the event the agents returned (we if training course were awake 24 hrs at this stage) they stunned us by declaring that our alternate return was booked from JFK not LGA…nice of somebody to inform us this critical element!
I am extremely unhappy with your consumer service!!! I believe it was cheaper for you to do this to me than to run the flight which i was originally on, as the flight wasn't total.
I flew to Ireland on nine/15/15 and returned on nine/twenty five/15. This was my very first Global flight and my very first time and energy to fly in many years. The personnel had been good and the food stuff was very good. Comfort on the best way in excess of was ok as I had an aisle seat but was in the course of five seats within the return flight and the person’s chair in front of me was the many way back (appeared a little even further back again than some) and I used to be not able to view motion pictures as it absolutely was far too shut and could barely set my tray all the way down to try to eat. When returning, I stored looking forward to my bag and it just wasn’t there so went for the counter and request.
My spouse And that i wish to praise our flight attendant whose identify was Rhonda. It's been a few years since we have been handled so royally by a flight attendant. Now, most flight attendants “do their job’, but Placing forth no more hard work. Rhonda radiated together with her appreciate for her job and her pride in American Airways. I suppose she is among your senior flight attendants, Incidentally she offered herself. We wish so that you can Get in touch with Rhonda and praise her for currently being such an really excellent personnel and Extraordinary flight attendant.
I even experimented with calling on the phone and obtained nowhere; all I could listen to is a recurrent concept and when I request to speak to consumer relations, I might get cling up on.
I was to tell you of my not so pleasant expericences along with your airline, and requesting a refund of my flight. First off I was suppose to generally be around the 7:55am flight from Gulftport,MS.
LIES. American Airways has lied to me consistently. My bag did not arrive at the airport. I had been awaiting an prolonged time period on the carousel and no bags arrived out for my flight. Nor did any individual from the baggage office that experienced a clear check out on the carousel come out to state nothing at all would be coming. I checked in the office they usually then stated there was NO Motive why my suitcase shouldn’t have arrived. They have been to ship my suitcase to me at my lodge. At two:24 PM I obtained a cellular phone get in touch with from the recorded message declaring my bag was picked up and would be sent in six hrs. LIE. I known as the delayed baggage selection and was instructed it absolutely was picked up at 3 PM and could well be sent inside six several hours. LIE. I checked on-line this night and it reported it had been picked up at three PM and could well be sent in six hrs. LIE.
We ordered round vacation connecting flights by way of Charlotte from Boston to Aruba for eleven/28/2015. We paid out In addition for your personal “excess place†seating. No in which were being we informed that these “excess space†seats didn't give you a reclining option. When we arrived in Charlotte, we boarded flight 874 only to b explained to from the Captain that he required to perform some “program maintenance†that could take pop over to these guys a “couple of minutes†before we left, for the reason that he “would not have the ability to leave Aruba in time†if he waited to acquire it performed carried out there.
My initial and final the perfect time to fly with American Airlines: I'm a larger lady And that i paid out further for seats on two of my flights to ensure I would not be described as a stress to other travellers. Why I don’t know there was nothing diverse about them. My past flight to my vacation spot was cancelled and I did not figure out right up until I had been on my approach to the gate. They tried to rout me to a different airport with small knowledge of the other airport. Following a four hour delay I arrived at my vacation spot.